Microsoft 365 consultants and management in Adelaide
A hands-on service for businesses that already use Microsoft 365 and want a real person to keep it tidy, secure and working.
Last updated
Remote help from $115 an hour. On-site visits from $180 an hour, Adelaide metro travel included. See all our prices
Part of: Microsoft 365
The short answer
For businesses already on Microsoft 365, WaTo Consulting acts as the Adelaide admin team: adding starters, removing leavers, matching licences to real use, fixing Outlook, Teams and shared mailbox permissions, and checking security settings on a regular cycle. Changes go through a named admin account so each one is logged, and you keep your own admin access.
What does Microsoft 365 management involve?
We look after the admin side of your Microsoft 365 tenant on an ongoing basis: adding and removing users, assigning licences, fixing mailbox and Teams permissions, and checking the security settings every so often. When someone needs a shared mailbox, a new group or access to a SharePoint site, they ask us and we make the change properly in the admin centre instead of someone guessing their way through it.
What WaTo can help with
Users & licences
Set up starters, remove leavers and keep licences matched to what people actually use.
Everyday administration
Help with Outlook, Teams, shared mailboxes, groups and permissions.
Security upkeep
Keep core login, access and email protections reviewed as your business changes.
One point of contact
A local team that knows your tenant instead of starting from zero each time.
Who it is for
- An office where the person who set up Microsoft 365 has left and nobody else has the admin password
- A business paying for more licences than it has staff, or for the wrong licence type
- A team that relies on shared mailboxes and Teams channels but keeps getting permission errors
- An owner who is tired of being the unofficial IT person every time a starter or leaver comes along
How it works
- We get admin access and take stock. That means listing every user, licence, shared mailbox, group and admin role so we know exactly what is in the tenant.
- We clean up what we find. Old accounts get removed or converted, unused licences are released, and permissions are put back to what each person needs.
- We agree how requests come in. Your staff send changes to one place, whether that is a new starter, a mailbox delegation or a Teams channel, and we action them.
- We review it on a regular cycle. Licences, admin roles and sign-in alerts get checked periodically so small problems are caught before they turn into a mess.
Why WaTo for Microsoft 365 management
- We keep notes on your tenant, so a request about a shared mailbox does not start with twenty questions
- Licence reviews often find accounts for people who left months ago and are still being billed
- Admin changes are made with least access in mind, so staff are not handed global admin to fix a small problem
- A local Adelaide team that has been supporting businesses since 2001 answers when you call
Microsoft 365 management questions
What does it cost to have someone manage Microsoft 365 for us?
It mostly depends on how many users you have and how often things change. A stable ten person office needs far less attention than a business with regular starters and leavers. We can quote ad hoc work or roll it into ongoing support.
Do we need to give WaTo our global admin password?
No. We set up our own named admin account so every change we make is logged against us. You keep your own admin access, and you can remove ours at any time.
Can you tell us if we are on the right Microsoft 365 plan?
Yes, that is part of the first review. We compare what each person uses against what their licence includes, and often find people on Business Premium who only need Basic, or the reverse where security features are missing.
Are you Microsoft 365 consultants or an IT support company?
Both, and for a small business that is the point. We advise on licences, security settings and how Teams and SharePoint should be laid out, then we do the admin work ourselves rather than handing you a report. One Adelaide team, one number.
Can you take over a Microsoft 365 tenant that someone else set up?
Yes. We take stock of users, licences, admin roles and security settings first, then tidy up from there. If the person who set it up has left and nobody has the admin login, we help recover it through Microsoft with proof the business owns the domain.
What is 365 admin and who should have it?
365 admin is the administrator access to your Microsoft 365 tenant, used through the Microsoft 365 admin centre at admin.microsoft.com. It controls users, licences, mail, security and billing, so it should sit with a small number of trusted people, each with their own named account. If you cannot sign in as an admin, our guide on lost admin access shows how to get back in, and we can do the recovery with you.
Guides on this topic
- How to add an admin to your Microsoft 365 tenant
- Employee IT onboarding and offboarding checklist
- Microsoft 365 security baseline for small businesses
- Locked out of the Microsoft 365 admin centre? How to get back in
Ready to get Microsoft 365 management sorted?
Tell us what you need help with in Microsoft 365, from new users to Teams or Outlook problems. We will take care of it and keep your admin settings tidy.
Mon to Fri, 8:30am to 5pm
