/* The "I've held your ticket" card (form-hold.js): one of our characters over a
   blurred page, two lines, two buttons. Site tokens only. Sits above the chat
   window (z 10000) so a stalled send inside the chat still gets the card. */
.wh-hold { position: fixed; inset: 0; z-index: 10050; display: grid; place-items: center; padding: 1rem; }
.wh-back { position: absolute; inset: 0; background: rgba(var(--navy-rgb), .5); backdrop-filter: blur(4px); -webkit-backdrop-filter: blur(4px); }
.wh-card { position: relative; display: grid; grid-template-columns: 9rem minmax(0, 1fr); align-items: end; gap: 0 1.25rem; width: min(34rem, 100%);
  background: var(--white); color: var(--text); border-radius: var(--radius-lg, 1.375rem); padding: 1.5rem 1.5rem 1.4rem 1rem;
  box-shadow: 0 1.5rem 3.5rem rgba(var(--shadow-rgb), .28); }
.wh-face { width: 9rem; height: auto; max-height: 13rem; object-fit: contain; object-position: bottom; align-self: end; margin-bottom: -1.4rem; filter: drop-shadow(0 .4rem .8rem rgba(var(--shadow-rgb), .18)); }
.wh-face[hidden] { display: none; }
.wh-card:has(.wh-face[hidden]) { grid-template-columns: minmax(0, 1fr); padding-left: 1.5rem; }
.wh-say { min-width: 0; padding-bottom: .2rem; }
.wh-title { margin: 0 0 .4rem; font: 700 1.35rem/1.2 var(--head); color: var(--navy); }
.wh-body { margin: 0; font-size: 1rem; line-height: 1.5; color: var(--body); }
.wh-note { margin: .5rem 0 0; font-size: .9rem; color: var(--muted); }
.wh-btns { display: flex; flex-wrap: wrap; gap: .6rem; margin-top: 1.1rem; }
.wh-btns .btn { min-height: 2.75rem; }
.wh-x { position: absolute; top: .6rem; right: .6rem; width: 2.2rem; height: 2.2rem; border: 0; border-radius: 50%; background: transparent; color: var(--muted); font: 400 1.4rem/1 var(--font); cursor: pointer; }
.wh-x:hover, .wh-x:focus-visible { background: var(--soft); color: var(--text); }
html.wh-open { overflow: hidden; }
@media (max-width: 40rem) {
  .wh-hold { align-items: end; padding: 0; }
  .wh-card { grid-template-columns: 6.5rem minmax(0, 1fr); gap: 0 .9rem; width: 100%; border-radius: var(--radius-lg, 1.375rem) var(--radius-lg, 1.375rem) 0 0; padding: 1.25rem 1.1rem 1.2rem .8rem; }
  .wh-face { width: 6.5rem; max-height: 9.5rem; margin-bottom: -1.2rem; }
  .wh-title { font-size: 1.2rem; }
  .wh-btns .btn { flex: 1 1 auto; }
}
@media (prefers-reduced-motion: reduce) { .wh-back { backdrop-filter: none; -webkit-backdrop-filter: none; background: rgba(var(--navy-rgb), .6); } }